This month’s Fraud Fact from the Missouri SMP (Senior Medicare Patrol) focuses on phone calls to enroll or renew Medicaid benefits. During the COVID pandemic, Medicaid eligibility and re-enrollment qualifications changed. As of April 2023, the federal Public Health Emergency required states to keep existing Medicaid recipients enrolled even if they exceeded the income level or otherwise became ineligible. Remember that Medicaid benefit enrollment or renewing is ALWAYS FREE. If you receive a call asking for your credit card number DO NOT give out that information. If someone calls you stating that they are from Medicaid, tell them you will call them back. Hang up and call Medicaid directly using the phone number on the back of your card. Throughout the Medicaid reevaluation process, the SMP reminds you to:
- Not answer calls from numbers you don’t recognize.
- Guard your card! Don’t give out or confirm Medicaid numbers on the phone.
- If you don’t know the caller, never answer “yes” to any question.
- Verify Medicaid has all your current contact information.
If you feel like someone has contacted you with the intent to steal your information or benefits, call the Missouri SMP at 1-888-515-6565. This project was supported, in part, by the U.S. Administration for Community Living (ACL), U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $662,347 with 100 percent funding by ACL/HHS. The contents are those of the author and do not necessarily represent the official views of , nor an endorsement by, ACL/HHS, or the U.S. Government
Comments 27
eric mosely
good advice
Shirley
Very good advise. Thanks so much.
Roslyn Wahlbrink
Good info
janis
good info thanks
Vanessa White
Very helpful…..thanks!
WILLIAM HENDERSON
Thank you!
I can always count on getting useful and resourceful information from Aging Ahead.
Donna W
Thank you for this invaluable information.
Carlyn Webber
Very helpful!!
jerry prusacki
(very helpful indeed. thank you
keith proctor
thanks for the info…
ward, J
Thank you for the information.
vivian h
thank you for the information
clyde mc Entire
great info. thanks.
Helena Taylor
Very good advice.
Thank you
Jacquelyn Day
Thank you,very important information
Lillian Connor
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Message
Juanita church
Thanks for the imformtion
Robi Damyan
Ty, good info
Nancy Cirar
Thanks for Info to keep up with scams.
Linda
Very good information, thanks
Ruth Norman
Right,never say Yes
Kathleen Collins
Constantly receives these types of calls; I hang up immediately.
helen
i dont answer
Eva Fox
Thank you for the update.
judy otey
i agree
Brenda Morgan
Great imformation.