“Hello, How are you doing?”

Telephone Reassurance Program Keeps Us Connected—From a Distance

“I look forward to receiving the meals and the calls” 

Aging Ahead understands that being isolated from our family and friends can take a heavy toll on our physical and mental health.  Through our Telephone Reassurance Program, staff and volunteers have made over 8,000 calls to help our clients feel connected, check in on their well-being and support them during this situation.  Through the calls we are able to learn about any areas they may be struggling with and when needed, refer the client for further support. 

“I  just love hearing your voice”

As part of our response to the COVID-19 Pandemic, we have had to change the way we provide support to the older adults we serve.  However, many things have remained the same:  we’re here, we care and we can help.

The top 5 areas identified as ‘challenging’ to older adults right now are:

• Food & Nutrition
• Social Isolation
• Medication
• Physical Health
• Emotional/Mental Health

If you or someone you know would like to be added to our Telephone Reassurance program,  email us at info@agingahead.org or call 636-207-0847.  We’re here to help ease the burden of this moment with a friendly, caring voice on the other end of the line. 

As Tonja in Arnold shared with Community Options Specialist staff member, Stephanie Paul (and her adorable daughter and ‘assistant’)

“I want you to know that I deeply, DEEPLY appreciate you and your wellness check calls. It is absolutely wonderful that someone cares enough to take a few minutes of their day to check in on us. How GLORIOUS it is!”