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Presentation Description: This session will discuss the rights of long-term care residents in skilled nursing, assisted living, and residential care communities and their families. We will also cover how to handle a grievance, including tips for communicating concerns to staff of long-term care communities and how VOYCE can assist in resolving challenges. Also discussed will be realistic expectations for care within a long-term care community.
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Registration: Please register for the presentation to gain access to the Zoom link. You can either click the REGISTER link below or email Jean Sotomayor at jsotomayor@agingahead.org with the presentation you would like to attend. A confirmation email will be sent with the link to the presentation.